MANAGED SUPPORT SERVICES
Alset Robot’s managed support services provide end-to-end assistance, ensuring smooth operations and long-term performance of deployed robotic systems. This service encompasses installation, user training, maintenance, and system upgrades to maximize uptime and efficiency.
KEY COMPONENTS
Installation & Setup
Professional deployment and system configuration.​
User Training
Onboarding sessions to help staff leverage robotic capabilities efficiently.
Preventive Maintenance
Routine check-ups to avoid unexpected downtime.​
Software Upgrades
Ensuring robots stay up to date with the latest features and security patches.
24/7 Support
Dedicated support teams for immediate troubleshooting and assistance.
USE CASES
E-Commerce Warehouses
Ensuring robots used in logistics and order fulfillment remain operational.
Hospitality Businesses
Regular maintenance of automated service robots.
Healthcare Facilities
Ensuring healthcare robots are operational without disruptions.